
New Cancellation and Rescheduling Policy for 2025
Healing Horizons in Grand Junction, CO

Dear treasured clients,
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Welcome to 2025! We are excited to continue being an integral part of your healing journey so you can participate in your life more fully! Please note the following policies/recommendations:
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* All cancellations need to be made by calling the office. A late cancellation is defined as an appointment not cancelled 24 hours prior to your scheduled appointment. If you have a Monday appointment that needs to be rescheduled, please call and leave a message on our office message machine 970-256-8449.
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* Your first late cancellation or no-show appointment in each calendar year will not be charged as we certainly understand things happen in life that make it impossible or pose a significant hardship to keep our agreed session time to focus on your health.
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* After the first "free" late cancellation or no-show appointment in a calendar year, clients will be charged for the full rate of the appointment.
* After using your first “free” late cancellation or no-show appointment and paying for a late cancellation or no-show appointment, we will ask that you have a credit card on file for scheduling future appointments. We will notify you of the late cancellation or no-show appointment and the amount prior to charging your card.
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* Also, we respectfully recommend you do not smoke cigarettes or be under the influence of any recreational mind-altering substance the day of your service so that you may reap the full benefits of the service rendered.
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With gratitude and appreciation,
Your Healing Horizons Healing Team
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